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Nov. 5th, 2001 08:22 amI am so angry and stressed that I want to cry and scream and throw things and cause much mayhem and destruction. But the idiots I want to do this at aren't here, and the kids are, so I can't do any of it.
I have been feeling sick to my stomach about the whole medical billing mess. This is causing no end of stress. The hospital billed the wrong insurance, repeatedly, even after multiple calls telling them to bill Blue Shield, not Blue Cross, and they keep sending me bills, wanting me to pay the whole thing because BC won't pay. Duh! It's for $184, and maybe I should just pay it all, rather than the $15.09 that's my portion, just to get rid of the stress, but it goes against my nature to cave in to them. No, dammit! I'm right, and you're wrong, and on top of it all, you suck! Not only do they tell me that they'll fix things, they also have no record of ever having talked to me. And then they had the nerve to tell me that after 90 days, it's too late for them to bill the insurance company, so now I'm responsible for the whole bill, because they were too lame to bill Blue Shield. Somehow, they managed to bill Blue Shield just fine in May, but then they decided to use an old insurance card photocopy in June and bill Blue Cross instead. And this is my fault, because when the sign tells you to inform the receptionist of any new insurance, I was supposed to intuit that they meant every visit for the next *year*, because otherwise they might use the old card (yes, they told me this was indeed my fault for not getting the new insurance card copied each time and that I should do this in the future - as if I would ever go to a Mercy facility ever again, and I am *seriously* thinking of getting one of those MedAlerts bracelets saying that I will not go to a Mercy facility ever, so if they find me unconscious on the street, please take me to Sutter or Kaiser or anybody else, because at this point, I believe I would rather be *dead* than deal with these guys ever again). And this is also my fault because even though I called them when I got the first and second bill they have no record of talking to me about it.
And now, after talking to Blue Shield, they have no record of being billed, and they'll accept claims filed up to a *year* after the date of service. So Mercy (hah!) is *lying* to me. They're not even trying to get money from my insurance! And now they're sending me a final notice and saying that they'll send this to a collection agency! I am so so so so angry and frustrated.
All I can do now is try to work things out. But I'm losing faith believing what people say to me. Because I call people, and they tell me that they'll fix things, and then they don't, and they lie about having talked to me.
I have been feeling sick to my stomach about the whole medical billing mess. This is causing no end of stress. The hospital billed the wrong insurance, repeatedly, even after multiple calls telling them to bill Blue Shield, not Blue Cross, and they keep sending me bills, wanting me to pay the whole thing because BC won't pay. Duh! It's for $184, and maybe I should just pay it all, rather than the $15.09 that's my portion, just to get rid of the stress, but it goes against my nature to cave in to them. No, dammit! I'm right, and you're wrong, and on top of it all, you suck! Not only do they tell me that they'll fix things, they also have no record of ever having talked to me. And then they had the nerve to tell me that after 90 days, it's too late for them to bill the insurance company, so now I'm responsible for the whole bill, because they were too lame to bill Blue Shield. Somehow, they managed to bill Blue Shield just fine in May, but then they decided to use an old insurance card photocopy in June and bill Blue Cross instead. And this is my fault, because when the sign tells you to inform the receptionist of any new insurance, I was supposed to intuit that they meant every visit for the next *year*, because otherwise they might use the old card (yes, they told me this was indeed my fault for not getting the new insurance card copied each time and that I should do this in the future - as if I would ever go to a Mercy facility ever again, and I am *seriously* thinking of getting one of those MedAlerts bracelets saying that I will not go to a Mercy facility ever, so if they find me unconscious on the street, please take me to Sutter or Kaiser or anybody else, because at this point, I believe I would rather be *dead* than deal with these guys ever again). And this is also my fault because even though I called them when I got the first and second bill they have no record of talking to me about it.
And now, after talking to Blue Shield, they have no record of being billed, and they'll accept claims filed up to a *year* after the date of service. So Mercy (hah!) is *lying* to me. They're not even trying to get money from my insurance! And now they're sending me a final notice and saying that they'll send this to a collection agency! I am so so so so angry and frustrated.
All I can do now is try to work things out. But I'm losing faith believing what people say to me. Because I call people, and they tell me that they'll fix things, and then they don't, and they lie about having talked to me.
